
Good morning everyone,
Over the weekend, we experienced a technical issue that prevented users from logging into the AgingCare site. The issue was fixed, but some users did not regain access immediately. Our development team did a sweep for affected users yesterday and restored their access.
If you were having issues logging in, a simple password reset will get you back into your account.
Some profile pages were showing 404 errors as part of this issue. These profile pages have been restored.
If you have further issues with seeing your profile page or logging into your account, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus
Updates on other fixes:
Our automatic spam blocker has been extra sensitive as of late and some users have been incorrectly blocked from posting. A fix for this is being coded and should be ready in approximately 2 weeks (allow a few extra days for testing and troubleshooting). If you feel you’ve been blocked in error, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus.
Message deletion is down on profile pages. A fix for this will be coded after the work on the spam blocker.
Additionally, our roadmap for the future includes building a messaging "block" feature, to stop messages from people you don't want to hear from.
In the meantime, you can hide the public messages other users have left on your wall by going to agingcare.com/profile/privacy and turning off “Show Public Messages” in your privacy settings.
We appreciate your patience, and the support you show one another on AgingCare.
-The AgingCare Tech Team
Appreciate how hard you are trying, but am personally worried about the safety of the site itself.
We want to let you know that our tech team has deployed a fix to mitigate the sign-in issues caused by spam-blocking restrictions implemented last week. Thank you again for your patience. We're working diligently to keep the forum safe and easy to use.
ETA It works!!! Thank you AC for fixing this and no spam this morning.
It seems to be working, at least for me.
Hoping others who have had trouble can find their way back.
I found that some threads are no longer automatically set to the "Newest first" and you have to reset that thread.
https://www.agingcare.com/discussions/locked-out-495716.htm
Thanks to all! 🙏
We want to let you know that our tech team has deployed a fix to counteract the spam activity in the forum. We’re also investigating ways to strengthen our filters and stop spam from being posted in the first place. Thank you for your patience!
We’re committed to keeping this forum safe, supportive, and easy to use. We truly appreciate you sticking with us as we work through these improvements.
This forum is part of AP4M. They are going to get into that and all it’s data. You have got to do something about this. For me this is becoming way too bothersome, compromised and flat out spooky to stay active in this forum. I’m sure others feel the same.
I keep trying to be hopeful that this is the day that things will be different, but nope here we go again with the annoying hacks.
My patience now is wearing beyond thin.
IS THERE A WAY for our admins to have oversite BEFORE A QUESTION IS POSTED to the AC site.
I must agree that this level of attack will wear out even the most persistent regulars.
IF there is no way to stop this particular "bug"-- and clear IPs isn't the answer as each post comes from another name--the basically this site is not going to survive.
I hope that AC will update us on this every few days.
I'm close to taking off a few weeks, myself.
I am curious if this is ransom-ware of some type. If so, AC may be done with. I doubt they would pay 100s of 1,000s to keep this site alive.
Whatever you are doing is not in any way shape or form solving the problem. I’m guessing all that being done is removal of the post and a block on the poster. That is useless for this type of bot attack.
Please pls pls do what Goddatter has posted. Do a country block. It’s a pretty straightforward action. It’s kinda viewed as a nuclear option but in the years Ive been on this site never ever a post out of that country. Really if you are in Bali you are on vacay ensconced in a Villa, or having monkeys stealing your sunglasses Ubud or diving in Gili…. you are so not on this forum. Get a webmaster to block Indo, all its islands.
If don’t get ahead of this, there will be zero traffic to this site from real folks. AC is part of AP4M, theres a lot of financial info held there that eventually will have an overlap for bot entry.
Likewise your forum posting software and settings should have the function to block, or send to admin approval, posts with certain keywords you can define or alter as needed. The spam posts I’ve been seeing certainly have repeated the same set of words.
(Yes, I was a longtime webmaster and web developer.)
Like I had mentioned before, perhaps it best that you guys just shut this forum down for a few days until you can get this nonsense figured out once and for all.
Because if something isn't done soon you will be losing a lot of your daily contributors and it will be all your fault.
I don't think that it's just me that is losing their patience with this ongoing issue.
It's amazing any sites at all function at all, isn't it, given all of this.
Obviously the Tech Team doesn't know how to fix the spam situation today there is at least 2 pages of them. Might be time to hire a new team.
This is not the page I signed up for some 10 years ago, the entire mindset has changed.
Hope you can get it fixed Very Soon, before there is nothing left of this wonderful sight.
Oh yes, place for mom, my vote is NO.
I understand that a business has to continually look for new ways to market what they have to sell. Not sure at all that a name change as suggested would do that. I think it would be less attractive to people.
Many thanks for your good work deleting the recent spam. It happens these days regardless.
I always have hated that name, ever since Joan Lunden from GMA started hawking this business in the 1980s. I would never have gone on this forum if is what it was called.
Also changing the name makes this forum sound like it is a shill for institutional care. Huge conflict of interest. People here have various opinions on the subject, and there is no right way to go about caring for an aging LO. I’ve gained a huge perspective on this subject over the years I’ve been on this forum.
I didn’t get the survey, AC but this is my 2 cents.
And you’re welcome.
I love the Forum, and have for years, but would love to know there is someone reading daily the new questions. There aren't all that many, and it would so clear the decks of some things that are clearly just junk. When the silly stuff is just too silly it makes the regulars believe there's no shepherd on this flock.
As to that survey?
Please don't change the name to A Place for Mom.
People everywhere are familiar with APFM. And we often mention it when recommending it to others. We usually say why we recommend it, when we don't, and why. I think APFM already does benefit from those times we recommend such a service. But I think that the public in general, having a Forum NAMED APFM, would be more suspicious of any advice, thinking that all replying to their questions were merely shills for the service. I think it would make the public in general LESS likely to reach out to you or to respect our advice, not MORE likely. But that's just me...................
I hope AC continues to thrive; I hope there's more oversight in general. Again, thanks.
Thank you for sharing your honest feedback about how the forum is being managed. We’ve heard from some community members that there may be concerns, and we want you to know that we’re listening closely and taking your input seriously.
We’re working swiftly and proactively to eliminate spam and exploring ways to improve moderation so the forum remains a safe, welcoming space for all. Our goal has always been to maintain the AgingCare forum as a supportive, respectful, and unbiased place where caregivers can connect and find real community — and we remain committed to that goal.
Thank you to those who participated in the recent survey. Your responses are helping us understand what’s working and where we need to improve. We truly appreciate your continued engagement.
I too hope that the site can be saved, but looks like this is pretty serious.
If need be hire someone to get this straightened out.
Recently we were sent a questionnaire by APFM asking if it would make a difference to us if the Forum was named A Place For Mom.
Don't know about for us, but would for the trust of the public at large, and I think would spell doom for what has been such a great source for information.
I don't at all resent APFM advertising and using the Forum, and I think they don't weigh in overmuch for themselves. BUT if it becomes merely an arm of a for profit business it will lose the trust of many, I fear, no matter we try to answer questions.
The AgingCare team is aware of the recent increase in spam posts. The moderators are doing their best to keep the forum running smoothly while the tech team investigates this issue and works to improve our spam filters. Thank you for your patience, for reporting suspicious posts, and for helping keep this community safe and supportive.