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nacy - wind can be make the cold so much worse- brutal is a good word. But a snow covered landscape is lovely.

send - I hear you. I greatly dislike surveys and questionnaires. Unfortunately we all have to do the census ones. Glad you saw some beauty yesterday. Herons are magnificent birds.
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We had beautiful sun today, on Saturday.
And the night sky is showing some interesting planetary alignment.
Maybe some asteroid showers later.
At dusk, there is a heron flying across the sky. A rare sight to see a big white bird in the area, with a huge wingspan.
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Today, I filled out the Census questionnaire and sent it in.
Pretty sure some of those questions were against the law to ask people, in general.

Things that are just not any of the government's business. Trying to slot people into categories.

And, what do I THINK my home is worth? Ask a realtor, I am not a realtor!

And if you are white and don't know where your ancestors came from, how do you answer that if you think there are several countries of origin? It was NOT an essay question.

Then, give me a break! Married. Married period.
Can the government ask people such controversial questions of people, about everything that is no one's business? People who got rights to marry are now causing offense to those of us who are required to answer ridiculous questionnaires. And the people who got the government's permission to marry-they have to answer detailed questions too. That is what should be against the law. Asking should be unlawful. Is there no privacy left?

They have all gone too far in asking. imo.
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Nacy isn't it something when the thought of 8 inches of snow makes you go "phew, maybe a one day break for me" That's what I'm saying anyway. As long as power doesn't go out 🙏.
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nacy, hothouse, and cw - enjoy the snow while you have it lol. I think I would miss it if I lived further south. too. Itrr - dry heat makes a big difference - so does dry cold.

I guess this doesn't end. I set up my new mobile phone service account for preauthorized payment and have gotten two bills since. Checked my account and no money withdrawn. Checked my Virgin mobile account and it is set up for preauthorized payments. Got an email that I am set up and I will be charged $35 for service restoration.

I don't think so!

Got a rep on the phone pretty quickly, thankfully. Apparently my Virgin account balance has to be $0.00 before preauthorization can kick in. Never heard of this nor did the website mention it. Paid the balance by cc over the phone and apparently I am good to go now and no $35 charge for restoration.

What nonsense over what should have been nothing. I have set up many preauthorized payments over the years and never had a problem. The joys of technology. NOT!!! Grrrr!!!! 😠😠😠
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Brrrrr! Cwillie.

We are just coming out of record breaking heat and going to be in the mid/upper 70s for the 14 day forcast with a day or 2 in the mid sixties because of rain.

This is why we live where it is hot as fire in the summer, roughly 3 months, beautiful, outdoor weather for 9 months makes it worth it to have to hibernate in the A/C. I want to add, it is a dry heat and that makes a HUGE difference.

Stay warm and dry everyone living in frigid temps.
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My 7 day forecast - snow, flurries, chance of flurries, chance of flurries, cloudy then chance of snow, chance of snow, periods of snow. They do show a tiny bit of sun peeking out on Monday but I won't hold my breath 😩
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On my Dad visit month and miserable here in NY anticipating a major snow storm and hoping I don't take a header on the sidewalk. I'm California dreamin' right now, it's supposed to be 60 degrees over here.
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Golden: You're welcome.
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Nacy: Thank you for the hug.
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llama thanks - got to the point I am laughing about it

psue - good to hear from you Anybody take me away would be good right now.

nacy - I think it has to be better. Planning a big trip like that must be overwhelming. Just take it one step at a time! It will be great!
re doing the same things on the computer over a few times till it works I do that and told R to as well. He gets frustrated when it doesn't work right the first time. I just keep at it and usually it works out.

send - join the crowd. R and I exchange stories about useless customer service experiences. If you don't fit into their way of doing things you may as well not exist. What you wrote was just like what we have been going through. His dealings with insurance over the accident this summer has been dreadful. Persistence may get you there or going somewhere in person which is not always possible.

Picked up my phone to listen to a voice mail and out of the blue this person comes on saying punch in your temporary PIN number. I don't have one and I couldn't get to my voice mail without following the steps. So I go to the website and get a temp pin, then create a pin and go through the hoops of re-setting up my voice mail. When asked to choose the name I wanted I started to cough - so it duly recorded me coughing. When I listened to it I started laughing and nearly left it on. Just call me "hack!"
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Yesterday, I was not sure where to post this.
Now I see something similar is happening to others, with one explanation being
built in loops in customer care.

Not happening just a few times, but so often that I concluded I am disappearing.
I no longer exist!

At CVS checkout: "What's your phone number?" "You are not in the system."
So, does that mean I cannot buy here?

Showing new insurance card. Come back, I cannot make an appointment for you right now. Coming back, that doctor is not taking new patients (but insurance shows that doctor is taking new patients and had assigned her to me.)

Confirming appointment at new dentist: "You are not in the system" "You don't have an appointment".

Online ordering Instacart: Try again later.

Joining by phone: "It didn't go through". Calling bank, "It did go through".
Calling back: "It did go through" but shows you have not joined.

I am not in the system, I therefore do not exist?
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“CALGON - - TAKE ME AWAY!!”
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Golden: So sorry that you had to endure that nightmare. Hugs.
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Just got a response from TD customer care to whom I was referred by the TD chat person. We can't help you with this so go to a branch or call XXX... Sounds like another loop but I 'll have to try it.

Thx Alva - R and I have that conversation often. They build in loops so you can't get an answer. Asked my son who worked in retail for years and he confirmed it. Customer Service or Customer Care is not an appropriate term. It's more like confuse the customer so they stop trying to get a response.

When we were wrestling with the claim from the 2016 forest fire, the Insurance Bureau of Canada told R that 50% of claims take what they are offered, 40% are dropped and 10% contest. They count on that by making things so difficult for their customers that they give up.
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Yeah, cw. Kind of feels that way. We'll see what happens. Part of what gets me is being treated like an idiot - like I don't know how to access my bank statements or my account activity, or make a payment through my bank to CRA.🙄
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Oh, Golden, YES. I swear, computerland has made everything a nightmare, and you cannot speak to a real person and when you do they are working from home and haven't a CLUE. I think most here of H1-B workers.
It is just a bloody nightmare getting caught in these snarls, and it is EVERYTHING.
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Stuck between big banks and big government sounds very much like being at that proverbial rock and hard place. 😬
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I didn't want my day to start like this!!!!!

Woke up in the small hours as usual and started my routine tasks, amongst which is checking my emails.

Hmmm! Notice of Collection from Revenue Canada (CRA) for a bill I paid a month ago. Called the CRA and did my thing there, with a few blips, - got told to send a copy of my bank statement and an explanation to CRA by mail. They will start an investigation at their end. I didn't appreciate the question "Is that you?" when I told them my birth date.

Looked online for my bank statement and it's not there. Contacted TD and was told I didn't make a certain change as advised in an email so I don't get statements any more ( I made that change this morning). Sent CRA screen shots of bank account activity. OK, but I want copies of my missing bank statements. Answer - Sorry you can't have them. Hmmmm!

Emailed a complaint to TD about the unavailable statements and also asking them to track the payment I made to CRA (with screen shots) attached).

This after spending too much time last night trying to rectify an error in my grocery order. Every avenue looped around to a dead end or wouldn't submit. Finally I used my phone app and it worked. I'm getting my $9.00 back for a wrong item. Not sure it was worth it.

The envelope with everything is ready to be mailed to CRA. The printer won't print Word in black (it prints black for an image) so they are getting it in dark blue Hopefully it will be enough. The problem is really between CRA and TD but I am in the middle.

Here's to the rest of the day being better. Have a good one everyone!🌷🌸🌺
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BOJ, not a chance!
I’m gonna swipe your yarn and leave you a list of names!
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🙂
I crochet
so I don’t
choke people.

Save a life…Send yarn.
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groundhog day on Sunday 🤞☁️🌧️🌨️
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((((way))))how's it going? Are the sibs still pressuring you? Did mil go to rehab? Hope the antid's are kicking in for your dd. It's such a time of stress for both you and dh. Are you able to take a break soon? Even a small one!

psue - thinking of you and your dh. Hope the meds are helping to calm him down ,and thus you and his sibs. Meanwhile you are adjusting to a new normal which isn't easy.

You mentioned somewhere I am very grounded. - Lots of practice in crazy situations, and a love of reality. I could never see why anyone wanted to take a mood altering (recreational) drug. I found reality was quite interesting enough. And writings of people such as Julian of Norwich , “All shall be well, and all manner of things shall be well.”

Stay grounded in love -for yourself and others.

Eva and BOJ - I'm with you on chocolate!

Didn't get much sleep last night so I will take an easy day. It's snowing a lot here. Everything outside is white
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Alva ,
I ignore Probate questions . Estate Attorneys are needed at that point .
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Here's my whine.
Is there ONE question that you will NEVER answer again on AC?
Because I will never again answer
"How can I get paid to take care of my mother at home".

What's your favorite oft repeated? The one that makes you want to scream!
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I will join you in that BOJ.
Somedays chocolate is excellent choice.
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😉
...Someday I will solve my problems with critical thinking, but today it will be with chocolate.
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😉
“I’m at a place in my life when errands are starting to count as going out.”
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I hate to say it , but it feels like Groundhog Day . Same as it was dealing with my late FIL and his second wife , a few years ago including with push back from “ step “ family about placement in AL . We wanted to do an intervention , and address it , both families united . The other family are letting the parents with dementia rule .

For now we have MIL willing to go to rehab tomorrow . The problem is MIL may begin wavering again because her partner with moderate Alzheimer’s is home alone with friends and the partner’s daughter stopping in .

At least we know now from experience , there is not more we can do at this point . We hope she goes to rehab and fails , so it will facilitate placement. MIL is very frail , face is bruised from another recent fall in the shower at home that she did not tell us about .

I am so glad this is the last of our parents . I’m so done with stubbornness .
DH and I hope we don’t do this to our children .
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Ooooh, Way - hard day! How are you holding up?
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