Right at Home - Arlington Heights, IL

When someone you love begins to need extra support, choosing home care becomes one of the most important decisions a family can make. At Right at Home Mount Prospect, families find more than experienced caregivers—they find compassionate partners who understand that preserving independence, dignity, and the comforts of home can make all the difference. Every relationship begins with listening, ensuring care is tailored to each person's unique needs, preferences, and goals.

Owned by Jeanette Palmer, Right at Home Mount Prospect was inspired by her own experience caring for an aging parent while balancing work and family responsibilities. That personal journey shaped a mission centered on helping other families navigate the challenges of aging with confidence, compassion, and trusted support. For more than two decades, Jeanette and her team have helped older adults remain safe, comfortable, and independent in the homes they love, treating every client with the same kindness and respect they would offer their own family.

Every client receives a personalized care plan that evolves as needs change. Whether someone needs companionship a few hours each week, assistance with personal care, respite for a family caregiver, or around-the-clock support, services are designed to provide the right level of care at the right time. Caregivers assist with bathing, dressing, meal preparation, medication reminders, transportation, mobility support, light housekeeping, and meaningful companionship that keeps clients engaged in the routines and relationships that matter most. Specialized care is available for individuals living with Alzheimer's disease and other dementias, Parkinson's disease, diabetes, chronic conditions, hospice support, and those recovering after a hospital stay. Care is provided wherever clients call home, including private residences, independent living, assisted living, rehabilitation, and skilled nursing communities.

What truly sets Right at Home Mount Prospect apart is the emphasis placed on human connection. The caregivers understand that exceptional care isn't measured only by the tasks they complete, but by the trust they build. Whether sharing stories over coffee, taking a walk through the neighborhood, helping prepare a favorite meal, or simply offering a reassuring presence, they create moments that help reduce loneliness and bring comfort to clients and their families alike.

The agency is also deeply committed to the community it serves. Jeanette Palmer has been actively involved in initiatives that help older adults age safely in place, including participation in Mount Prospect's Age-Friendly Task Force. Families benefit from having a knowledgeable partner who not only provides exceptional care but also helps them navigate the many decisions that come with aging.

This dedication to excellence has earned Right at Home Mount Prospect numerous national honors, including Best of Home Care® Provider of Choice, Employer of Choice, Leader in Experience, Leader in Training, Top 100 in Experience, and Great Place to Work® Certification. These awards reflect the agency's commitment to outstanding client satisfaction, caregiver development, and a culture built on compassion and professionalism.

At Right at Home Mount Prospect, care is about so much more than helping with everyday tasks. It's about helping people continue living meaningful lives in familiar surroundings, preserving their independence, and giving families the confidence that their loved one is cared for with genuine compassion, dignity, and respect every single day.