
enior Helpers of Tri-Cities and SE Washington stands out as a mission-driven provider rooted in both clinical expertise and firsthand caregiving experience. Owner Mandy McCollum began her career as a caregiver before becoming a Registered Nurse, bringing over 16 years of healthcare experience and specialized training in areas such as Alzheimer’s/dementia care, chronic disease management, and safety planning. Her leadership is complemented by an experienced operations team with backgrounds in geriatric rehab, home safety solutions, and care coordination, all focused on closing gaps in care and ensuring continuity for clients.
The agency offers a wide range of in-home care services—from companion and personal care to specialized programs for Alzheimer’s, Parkinson’s, and chronic conditions—allowing them to meet clients across the full spectrum of need. Their process begins with a complimentary in-home assessment to build a tailored care plan aligned with family goals, schedules, and budget.
A strong emphasis is placed on caregiver training, compassion, and consistency, with the goal of helping seniors maintain independence, dignity, and routine in their own homes. The team is highly engaged in the local community and committed to being a trusted resource for families navigating the aging journey.