I don't think the Hospice my brother is with is meeting his needs. The aid that comes once a week can't give him a proper shower. She sits him on the comode and wips him down. She is a much bigger person than I am, she is bigger than my brother. I think I do a better job, but it's killing me, I'm 72 years old.
If your brother isn’t getting proper bathing support, that’s a big deal - dignity and comfort matter a lot at this stage.
You can call another hospice directly and they’ll usually handle the transfer paperwork. It’s honestly easier than people expect.
I’d start with asking his current provider for a different aide first, though. Sometimes it’s just the wrong match, not the whole agency.
But if you’re 72 and doing more work than the aide, that’s not ok. You shouldn’t be breaking your back.
So yes - switching is allowed, and you won’t get in trouble for it. Families are supposed to choose what feels right.
The good thing about hospice is that they provide weekly RN (SPEAK to her/him about this) and a social worker (SPEAK to him/her about this).
Working with this hospice will be much easier than firing and finding a new one, though that does remain a possible solution and you should tell hospice that is your intention. They get enormous amounts of money for the little they currently do, from Medicare and our tax dollars.
It is very likely that they may have other clients that are having the same issue.
Your concerns are valid.
If it is not safe for this person to tend to your brother and that is safe for the CNA or safe for your brother then there needs to be a change.
If they can not accommodate the change then you are within reason to switch to another Hospice agency.
I learned it is definitely worth it to speak up. Normally I'd stay quiet and hope things change, or thought I wasn't communicating well enough, etc. I was blaming myself, or my inaction.
Then I decided to give the hospice a call and state the details matter of factly (but without judgement) that the particular RN was not working out. It was not an easy or natural thing for me to do--asking for what I want--but I did, and it turned out well.
When my dad was on hospice, I called the main number and asked to switch case managers—she was also my dad’s RN, and she visited him twice weekly.
I explained my concerns, without being critical, and just said it wasn’t a good fit. I was given a new case manager.
Perhaps it’s worth a try?