Follow
Share

My grandparents both have Alzheimers. They swing back and forth with wanting our help (grandchild, daughter, and son in law) and telling us we are the cause of all their problems (which we know is very common with this disease). We are all 3 healthcare & durable POAs. The problem is with their PCP. We have always had access to their medical records online and have recently found they are sharing completely false information and inaccurate accounts of events and medical information. Most recently, when taking them to their visit, they yelled at us in the waiting room and said they did not want us in the room with the doctor. We then found out via the notes that they had shared completely false information with him. He advised they stop sharing healthcare information with us and even suggested cutting us off access to their medical records! This is the Alzheimer talking, as they have stated and begged over and over for us to help them and have access. They are not able to make coherent, informed medical decisions, but their PCP keeps playing the HIPAA card and claiming they are competent. He does not understand that although they can still speak and communicate, they are giving absolutely 100% incorrect information that is causing much more harm than good. Their states are getting so severe that we are doing everything possible to move them closer to us since their days of living independently are quickly coming to a close, even though they deny this.We have shared this with their neurologist who manages their Alzheimer care and are awaiting a phone call. Unfortunately, they refuse to go see him at any appointments anymore because they disagree with his diagnosis.

Find Care & Housing
I believe that if a doctor determines that they can no longer drive safely all you need is to take the diagnosis to the DMV. In my state the older you get the shorter time your drivers license is issued. Normally a driver’s license is issued every 5 years without question.
I don’t have dementia or Alzheimer’s but I am 72. I was surprised that my license application came in before it expired and it is only good for 3 years. I’ve had this license since I was 16 years old and even though I have not driven in 10 years due to my disability but the license was my feeling of youth and vigor. I was emotionally attached to it. I’m now wondering if the next one will diminish one more year down to 2 years and eventually not renewable. I don’t need it as I don’t drive and live in an assisted living facility where all transportation is available but having it makes me feel good. Many people in my assisted living facility have a picture ID instead of a license and it felt good that I still have my drivers license.
Helpful Answer (0)
Reply to Andytheman1
Report

Mom would lose her keys, wallet, debit card sometimes when she was still driving ok. One time her brother hid her keys… it worked until she found an extra set. My hubs disconnected her car battery in meantime. I told her it needed major repairs and she said she wouldn’t spend money for that.
Helpful Answer (0)
Reply to Bellerose63
Report

When I wrote my answer below, I didn't see the part that they were driving!! You have to put a stop to that. Disable the car, go to the Dept of Motor vehicles and report them. I'd tell the PCP he has to submit a letter to the Driver's License office stating that he has found them competent to drive. That might change his tune if he has to put it in writing!
Helpful Answer (1)
Reply to Lylii1
Report
Bellerose63 Jan 8, 2026
This happened w my husband for years. He would tell drs what they wanted to hear then not get his injectable insulin filled as just one example. Over something very important a few times i would call or lv message for drs nurse( not too detailed or asking for a callback). Hippa keeps them from giving you info on your grparents but staff can share info you’ve left that could help dr care for them.
(0)
Report
Nothing you can do here but let the train wreck. If you can't get access, there really isn't anything you can do, but stop worrying about it.
Helpful Answer (1)
Reply to Lylii1
Report

I find it hard to believe that the PCP has been made aware of the neurologist’s findings and is going against the neurologist’s recommendations (ie. - no driving?)!! In addition to the steps that have already been suggested, I would drop off, or electronically submit or RE-SUBMIT documents and clinical notes from the neurologist to their current PCP as quickly as possible or have the neurologist (or you) call the PCP directly. As medical POA you need to double and triple check that the PCP has all necessary info. HIPAA does not prevent YOU from sharing info with the doctor, the doctor just won’t acknowledge they are your parents’ PCP. This would put their PCP on notice that they are now partially responsible for any mishaps in your parents’ well being/driving and should “accelerate “ the situation to a successful resolution. The “no driving” should be considered URGENT if not EMERGENT. There will be lots of anger. Take the keys, disable the car. I would definitely switch PCPs as quickly as possible if the PCP was already aware of the neurologist’s findings.

Also be aware that if the PCP sees your parents “together” , that superficial tests of cognition can give a false sense that they are normal. In a good test of cognition, a patient should be alone. We all pick up unconscious facial cues and body language from each other that can help us find answers. Surely your parents function at a higher level when they are together than when they are alone. Their strengths and weaknesses will complement each other, which will make life both better and worse for the 3 of you as you take care of them.

I wish you peace and good luck as you work through this heartbreaking situation.
Helpful Answer (2)
Reply to HonorAble
Report

There is often confusion about the term "durable POA." Often, only the financial POA is "durable," meaning that it went into effect immediately when it was signed. There tends to be a higher bar for health-care POAs to go into effect, typically statements from one or two health-care professionals, such as physicians, that the person is no longer competent to make their own decisions.
Helpful Answer (0)
Reply to Rosered6
Report
Geaton777 Dec 21, 2025
Only if it is written in the document that way. The agent is the one who decides what the activating criteria will be, if any.
(0)
Report
The Grandparents' doctor's office needs to get the DPoA paperwork into their files. It is "durable" therefore it was in effect the moment it was legally finalized with the attorney. Their doctor may not have much experience with a DPoA so until doc is informed otherwise will still interact with Grandparents as if they are the decision-makers.

I agree with others who suggest to remove their vehicle or disable it -- covertly. Search other threads on this forum for ways to do this.
Helpful Answer (2)
Reply to Geaton777
Report
Beethoven13 Jan 6, 2026
I don’t disagree. I just want to point out that if you take away their transportation, driving ability, they will need another option and become dependent on other people and drivers. I lived this situation so why I’m putting it out here. Someone will have to get groceries or arrange, take them to appointments or arrange transportation, take pets for appointments, take them to restaurants or wherever they need to go. It’s absolutely correct to get them away from driving by whatever means, but just be aware, that means you or someone has to take them everywhere or arrange transportation. It was a surprise for me so just giving you heads up. I have acquaintances who let an elderly parent drive a few miles to grocery or hair appointments and so far, so good. I don’t know if appropriate for you. Just making it clear from my experience- my dad willingly gave up driving at about 88. My mother was the designated driver and very reluctantly gave up keys at 90 after a couple of accidents. Had she not been involved in accidents, I would have probably let her drive locally for another year or so but I could not deal with the stress of her accidents while my father required 24/7 care at home which I coordinated and they paid for, while I worked a full time job and I had a family. My mother was resentful for about a year. She is now confused when I take her with me on errands.
(0)
Report
Disable their car. One way to do that is to remove the battery from the key fob if there is one. The car won’t start without it, and someone with their cognitive difficulties may not think of the key fob battery as the problem.
Helpful Answer (4)
Reply to Fawnby
Report

Thank you very much! All of this is very helpful!!
Helpful Answer (0)
Reply to Beth23
Report
southernwave Jan 3, 2026
Any updates?
(0)
Report
I agree with AlvaDeer: "an MD is saying that the POA is not in effect because the parents are mentally acute enough to make their own decisions."
Helpful Answer (1)
Reply to Rosered6
Report

Something is very wrong here.
Either with what is happening, or with the story of what is happening.
You are POA and POA for health care.
Medical information, if your parents have dementia, cannot be kept from you and must be shared with you. And if a Neuro-psyc MD evaluated them WITH DEMENTIA, then that diagnosis must be shared with their PCP.

It is time to call in the social workers now, because again, something is terribly wrong here. You may even need an attorney.

You tell us you are being given incorrect information. If that information is that your parents are currently COMPETENT, and that testing PROVES they are competent, then quite honestly there is a serious problem here. It is one a Forum of strangers could never negotiate. Really, the MoCa and SLUMS are indicative, and no senior can confabulate their way out of those successfully if they are incompetent. If you watch them on youtube you will see that. And if the seniors CAN ace those tests, then they may NOT be incompetent.

You say you are awaiting a call from the Neurologist. GREAT. THAT IS THE THING WE NEED HERE.
I suspect it may solve a lot, and hope to hear back after you DO hear from the neurologist. But as to right now it SEEMS to me that an MD is saying that the POA is not in effect because the parents are mentally acute enough to make their own decisions.

Wishing you the best of luck, but if this goes South then the three of you as POAs and MPOAs must see an attorney. There will need to be a court action to determine competency with third party evaluation. A court is loathe to take a citizen's rights from him/her and that is essentially what a POA does. So if there is a question, your parents will be provided representation of the court to make their case.
Helpful Answer (3)
Reply to AlvaDeer
Report

You have all you need if you have the durable PoA documents. Read it to make sure they didn't sneak in any criteria like a diagnosis of incapacity. Take it to their doctor's office (all and any doctors they see) so that they have it on file.

Doctors and medical staff are mandated reporters. Unless your Grandparents have actual official medical diagnoses of cognitive incapacity, then they are bound to believe them.

Your post is about your Grands giving false info to their doctor so you now need to use your DPoA to control who they see, when and why. You may want to consider taking them to new, different clinic or primary doctor. Get their old PCP's name out of their contacts book and phones, tell their clinic to move their medical records, tell your Grands a therapeutic fib such as their PCP retired and now they need a new one. Tell them whatever it takes to get them to cooperate.

If you give the clinic your DPoA to keep on file you shouldn't now need the HIPPA Medical Representative form assigning you. FYI do they really need to have a neurologist manage their ALZ? A primary care doc can do all the same for them and be more available.

I think your real issue is not about them giving false info to doctors -- the real issue is that they ought to be in AL or MC as their behaviors will only get worse. I'm assuming neither of them are still driving and if they are, this needs to stop immediately.

Finally, they sound very agitated and seem to be good candidates for meds for depression and anxiety. This would be an important first conversation to have with their primary or neurologist.
Helpful Answer (2)
Reply to Geaton777
Report
Beth23 Dec 20, 2025
Thank you for this helpful feedback.

My grandma hasn't driven in 20 years. My grandpa's neuro (memory specialist) just completed paperwork and sent to DMV to revoke his license. However, the DMV paperwork still has not arrived notifying he cannot drive, so he continues to do so despite the doctor's order NOT to. We have notified his neuro. My grandma has continued to renew her license even though she doesn't drive. She is determined she will drive once his license is revoked, so we will have another problem to fight.

He refuses to take the meds that have been offered to him.
(1)
Report
See 1 more reply
Ask a Question
Subscribe to
Our Newsletter