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Get the phone and block the number. Report the incident to the Federal Trade Commission.

These scammers are horrible and target lonely old people.
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Reply to Scampie1
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Are you joint on her bank accounts and her POA? This is crucial when dealing with banks.

At the very least Notify bank that your mother is a vunerable elder that is falling victim to phone scams and possible elder financial abuse. Ask what needs to be done to prevent fraudulant withdrawls or payments. Put a hold or freeze her credit cards. I believe that there can be a freeze on credit checks to prevent applying future lines of credit.

These types of scams make me sick. Best of luck!
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Reply to AMZebbC
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You might want to investigate freezing her credit. You have to send a letter requesting freezing to all the credit bureaus. We did that years ago, so I’m not sure how easy it is for you to do it, but it is good protection.
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Reply to Blsbirder
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I have a similar situation with my uncle who has dementia & I’m his POA. He only has a home phone, but he’s had many scammers calling that number. His bank account has been compromised twice. Should I get rid of the home phone and just get a senior phone like what y’all are talking about?
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Reply to Caregiverfor3
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My mother with dementia was writing letters to celebrities. We caught the letters because they had no stamp and were oddly addressed. Access to phone and bank accounts has to be adjusted when a loved one is getting scammed. Sometimes we have to protect those who cannot protect themselves
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Reply to Hrmgrandcna
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I think I may have answered this before or to a similar question.

Cut off this person's money supply period. This is a scammer. Call the bank, give them the person's e-mail address and place a flag on this account.

Contact the Federal Trade Commission and pass on the information. Block this person's number or e-mail address.

As for your mother, let her have a tantrum. She can scream and rant all she wants.

People need to stop allowing this to happen. This is a vulnerable adult.
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Reply to Scampie1
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Does your mother have dementia?

Do you have POA or access to her funds?
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Reply to golden23
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If it was my mom, I would find a way to block that app. If need be, take the phone from away.
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Reply to Gero101
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