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My mom's ALF has informed me that they will transport her, but will not accompany her into the building. I find it hard to believe that every resident in the ALF is able to go into their appointments on their own. Having transportation to the appointments is one of the main reasons for being in the ALF as she no longer can drive and I live out of state. Has anyone else run into this?

Transportation is just that, transportation . The driver isn’t going to sit there with your mother at her appointments.
My FIL would be brought into the waiting room but the driver would leave . My husband would meet his Dad at appts because it saved time rather than my husband picking him up . My husband would call to let the driver know when to return to pick up my FIL .

If your mother needs someone to stay with her at appts you may have to hire an aide to do that.
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Reply to waytomisery
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This is standard procedure in my experience.

Your mom will need to find someone to meet her at the appointment if she needs that type assistance.

Some people do Telemed from their facility or see a doctor who comes to the facility. Of course not every medical issue can be attended in this manner.

I’m surprised this was not discussed with admissions before her moving in.
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Reply to 97yroldmom
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I signed my parents up for the geriatric gp who came into the AL where they lived. It's unrealistic to expect anyone to accompany your mother to an outside doctors appointment. AL is for fairly independent seniors. Although I still did a ton for my folks while they lived in AL. I cannot imagine living out of state and trying to manage my parents lives in AL. You can sign mom up for the in house doctor, but when other issues crop up, as they always do, then what? My mother went to the ER 5x while in AL and I had to meet the ambulance at the ER each time. When she went into Memory Care and had to be hospitalized, I had to be there the whole time for admission, during the exams and afterward to decide what rehab she would go to. No aides in either AL or MC accompany an elder to the ER or the hospital. The POA is usually there to speak for the elder.
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Reply to lealonnie1
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You can hire an independent CNA for 3 or 4 hours to go to her appointments with her.
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Reply to brandee
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The memory care places I've looked into for Mom won't accompany her either. I think it's standard practice.
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Reply to Stardust
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