Are you sure you want to exit? Your progress will be lost.
Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
✔
I acknowledge and authorize
✔
I consent to the collection of my consumer health data.*
✔
I consent to the sharing of my consumer health data with qualified home care agencies.*
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our Terms of Use. for information about our privacy practices.
Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
I called Go Go Grandparent when my drivers license was temporarily suspended. My patient advocate from EZ Health recommended it to me. Go Go Grandparent charged me a $16.99 membership fee. This is in addition to paying the regular Uber or Lyft fee once I found this out I told the representative I wanted to cancel the membership immediately less than a half an hour after they charged me. I was told I would receive a full refund since I never used the membership. I noticed today that my bank account was charged and I called Go Go Grandparent to follow up with them on the refund. I spoke with the supervisor who refused to refund my money and was very unhelpful so if you are a senior citizen like I am, don’t waste your money on them because you won’t get it back. Date of experience: November 07, 2024
Here are reviews for it but I think you will have to get opinions locally, like from Nextdoor.com... https://www.trustpilot.com/review/gogograndparent.com?utm_medium=trustbox&utm_source=Mini
The drivers are good and the rides are pleasant. But the dispatchers are horrible with addresses. We took them twelve days in a row, always to the same place--the main entrance of UPMC Shadyside Hospital, 3250 Centre Avenue. Simple address, you'd think. But no. Drivers got sent to West Penn Hospital, a completely different place. To the Emergency Department on South Aiken Avenue. To the Shadyside Medical Building, near but not in the hospital. On and on and on, day after day after day, despite our giving them the right address every day. GPS can take you to a street address, that's all the information you need. But they would pester us with, "Is it the Emergency Department? Is it near the Busway?" No, the Busway entrance is on South Aiken Avenue. "Is it near the Shadyside Urgicare?" No, it's across the street from it. And so on. Just spectacular incompetence--like they really couldn't believe we wanted to go to the main entrance.
Do not use this company! I signed up for their service yesterday then read these posts. I called the company today to cancel my subscription which I have not used yet. I was told during this call that this company has a "no refunds policy." This policy was not mentioned when I signed up yesterday. I called my credit card company and reported this as a scam. Since I opted to cancel my account number and get a new one, the credit card company will secure a refund from GoGo Grandparent on my behalf. Buyer beware!
I just looked it up. For me, I think it goes out of Philly and hooks the person up with urbers and lyfts. I live in a small town that those services aren't prevalent. And, I could make those calls myself. We also have Senior bussing.
I haven't heard about it but AARP in their latest issue says there are many services provided that we aren't aware of and that some cities and counties even have vouchers for Uber and Lyft. If you use this service I hope you will inform us all about it.
I am writing this review to express my deep dissatisfaction with GoGoGrandparent and to warn others about my experience, which I believe borders on elder abuse. My 89-year-old mother, who is going blind, needed assistance with shopping and other tasks. My brother discovered GoGoGrandparent and thought we had finally found a solution to help her. He set up an account, and my mother went out to buy water. To our shock, this simple errand ended up costing us $250! When I called GoGoGrandparent to address the issue, I was told that they had no record of an account in either my brother’s name or my mother’s name. This lack of accountability is unacceptable, especially for a service that claims to cater to seniors in need. I cannot stress enough how concerning it is that a business like this operates without proper oversight or customer support. It feels like they are taking advantage of vulnerable seniors during a time when they need help the most. I urge anyone considering this service to think twice and explore other options. This has been the worst experience, and I would not recommend GoGoGrandparent to anyone.
I have read about bad reviews about joining Go Go Grandparents' membership. I have used only non-membership ride services for discounted rides and nothing else. Three miles cost me about $20 with local government discount for excellent Lyft service.
I work at a provider's office and having rude people who have zero respect for the patients drop them off is unacceptable. In my experience, the driver was very aggressive to the staff. Drivers are NOT SAFE!!! DON'T rely on this company sending an English-speaking driver. Very crooked company. DO NOT RECCOMEND TO ANYONE!! No patient deserves this treatment. VERY heartbreaking!
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Date of experience: November 07, 2024
My 89-year-old mother, who is going blind, needed assistance with shopping and other tasks. My brother discovered GoGoGrandparent and thought we had finally found a solution to help her. He set up an account, and my mother went out to buy water. To our shock, this simple errand ended up costing us $250!
When I called GoGoGrandparent to address the issue, I was told that they had no record of an account in either my brother’s name or my mother’s name. This lack of accountability is unacceptable, especially for a service that claims to cater to seniors in need.
I cannot stress enough how concerning it is that a business like this operates without proper oversight or customer support. It feels like they are taking advantage of vulnerable seniors during a time when they need help the most. I urge anyone considering this service to think twice and explore other options. This has been the worst experience, and I would not recommend GoGoGrandparent to anyone.
See All Answers