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I don't know where to start. I am POA for my 97 year old aunt. She is my dad's sister. She has no children. I have been dealing with her for 2 years after she finally decided to go to independent living. She had me sell her house, which she still screams at me about. Finally after moving she decides to stop driving. She had multiple fender benders in her car that she wouldn't tell me about or if she did, it wasn't her fault. She's lucky she didn't injure someone. The final one was at her new appointment complex where she backed into a box truck twice, claiming a cat was there. I saw the video, no cat. She signed the car over to me. My 16 year old daughter drives it now. It took $800+ dollars to fix the car so the bumpers wouldn't fall off. She insists she is a good driver. I've taken her for groceries and she purposely disappeared in the store to avoid me and I couldn't find her. I was about 1 minute from calling the police to help look for her at Walmart. I don't take her anymore. I get her groceries which are never right. She'll bad mouth me to her neighbors and tell me what I messed up. Funny, I follow her list and she'll insist that I bought stuff not on the list or I can't read. She falls and gets the ambulance for lift assist, calls me demanding I come to her. She'll refuse medical care but weeks later will fall again and get the ambulance again. Last week, she insisted on going to the ER, and no fall. They found a fractured sacrum which she never complained about. It is healing so I don't know how long she had it. Now suddenly her back is out and pain in her right leg. Demands I take her to the chiropractor. I told her I was calling her doctor to make sure she can go to the chiropractor. I know he won't allow it and sure the chiropractor won't see her. She called a friend to get information on the chiropractor and confirm she doesn't need a referral. I spoke to friend. He says her shoulder is hurting. What? She calls me screaming this morning that she doesn't need her doctor to agree to chiropractor and I need to do this immediately. Today is Sunday. This is just a hint of the things she'll do. I can't sleep for fear she'll call me in the middle of the night or early morning, demanding I get to her and wait for the ambulance because she fell. She cleans cooks and does her laundry. I tried to get her someone to help her and she refused. I handle her checking account. She has no bills. I have stuff set up for automatic withdrawal from her checking. I arranged for the local elderly bus to take her to get her hair done. It took me over a year to convince her to do that. I was taking her but it was a constant complaint about me getting her a weekly appointment. I'm sorry I'm babbling. She calls generally 6 am on a Saturday or Sunday, yelling at me because she fell. The emergency chord in her apartment sets off an alarm in the building. I tried to get her a life alert necklace to use when she falls. It had an indented button that you can't bump. She purposely pushed it and got in a screaming conflict with the emergency operator. She refused to keep it. I don't have anyone to help deal with her. My husband refuses to interact with her at all. His mother died and my aunt criticized her. No words of sympathy from her. I don't know how much more of her I can take.

So the first thing you need to do is quit answering your phone every time she calls. You make it clear that if she falls she can call 911 if able or continue to pull the emergency cord in her apartment.
And quite honestly it sounds like she's well past independent living and should be moved into an assisted living facility, where she will be looked after better and if she falls they will be right there to pick her up or call 911 if necessary.
Also you do NOT have to remain being your aunts POA if it is just too much for you now. You can go to a lawyer and have that revoked and then let the state take over her care. That sounds like it would be a win win for all involved.
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Newama4 Nov 2, 2025
I am going to review the POA. I didn't draft it. I am not going to talk her calls. I'm talking to her doctor again and push the assisted living situation.
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Thanks. I tried to get her on assisted living and they wouldn't take her where we lived because she wouldn't agree to it. I agree. I'm not answering her calls. Funny part, I'm a lawyer. I'm not sure how the state would take over. I'm also on her checking account and she keeps telling me this money is fory daughter's college education.
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funkygrandma59 Nov 2, 2025
Newama, if you are a lawyer then you know that if you give up your POA and then call APS to report your aunt then they(the state) would take over her care here on out.
And depending on whether you have a durable POA for your aunt which goes into effect the day it is signed and allows you to get your aunt placed wherever you want and where she needs to be, or if you have a springing POA that requires usually 2 doctors to deem her incompetent, you have options to get her placed where she now needs to be.
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Her commands don’t mean you have to jump, at all. She’s well past being safe where she’s living. An event will happen that forces change, likely one of the falls will be bad enough to be the event. It was with my dad. In the meantime, refuse to listen to screaming or diatribes from her. Get off the phone or leave every time it starts, no explanation or apology. Have her groceries delivered and listen to no griping about it. Remind her to call 911 if she needs help and silence your phone. If emergency services needs you, they will call. We truly do teach people how to treat us, and unkind aunt has learned somehow to treat you as her punching bag. Very undeserved as you’ve gone to great effort for her. Protect yourself and lessen your exposure. Things will inevitably change, I wish you peace in the storm
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Newama4 Nov 2, 2025
I have separated myself from her. I'm doing exactly what you suggested about the phone. She has acted this way towards all family members. And I have learned from former co workers this was her behavior towards them too. Her doctor and I both believe that something will occur that will result in her going to a nursing home. Thanks for the kind words
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That's a really rough situation. You are offering help, but it is not appreciated and your advice is not followed. I would possibly look at giving up POA, get your name off of her bank account and let the state know she needs a county/state appointed guardian as you can no longer help her. Let her know that she can call after a certain time each day as a niece to chat, not as a helper. Tell her if she needs help she needs to call 911, not you. I would also put my phone on silent on weekends until lunch. If she wanted you daughter to have her money she would have given it to her long ago. I think she is using that as a bribe, but that's just me.
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Newama4 Nov 2, 2025
I'm her only living closely related blood relative. She has spent her life being manipulative toward her family especially financially. She won't part with her money but claims she wants me to inherit it. I don't trust her.
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Does she have an actual diagnosis for her apparent demented behavior? I'm assuming that if you read the PoA there is a criteria to trigger the authority. Option #1 is to do whatever it takes to get the PoA active. But then, you will still need to get a very obnoxious and resistant adult to cooperate with plans that she won't agree to.

Option #2 is like what others have suggested: you resign your PoA, and report her to APS over and over until they get her a court-assigned guardian. Make sure to get your name off of any joint accounts. The new guardian will definitely be able to get her into a facility and will then manage all her affairs. You will have no access or insight into any of her finances or affairs any more. Neither do you have to worry about managing any of it.

Option #3 is you call 911 and tell them she is agitated and may have an untreated UTI and is not cooperating with care., At the ER tell the discharge planner she is an "unsafe discharge" and refuse to take her back home. Then ask to talk to the hospital social worker about having her transitioned directly into a facility. Not sure if you can pull this off without your PoA being active.
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Newama4 Nov 2, 2025
No she doesn't have a diagnosis. She can discuss her medical care and medications. She can remember the words the doctor tells her to remember. I'm going to read the POA more closely. I didn't draft it.
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I just found out in my State the DPOAs are ultimatically immediate unless otherwise stated. There is nothing in a DPOA that says you must be at the principles beck and call. I put my phone on Do not disturb from 11 pm to 9am. The phone calls are there and texts when it goes off.

Aunt needs a good physical if she has not had one in a while. Maybe she could use some anxiety meds. If she is part of a Senior community that has AL and LTC, they will evaluate her to see if she still qualifies for independent living. If they say "its time for AL" then she must go to an AL.
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Your aunt needs psychiatric medications to get her moods and temperament under control. Since you're in touch with her doctor, ask him or her to make a referral for a specialist, if he's unwilling or unable to prescribe them himself. There's mental illness or dementia or a combination of the two going on. The meds can make a huge difference in calming her down. It's terrible for you and others to be the brunt of her moods, and it's also not a pleasant way for her to live either.

Second, just resign as POA and let APS take over her care. Despite your best and heroic attempts, this is not working because she is unwilling to cooperate. She's not happy with what you're doing, not because of you, but because of her cognitive and/or mental health issues. APS will have some kinds of authority that you as her agent under POA do not.

As a lifelong manipulator, she's enjoying the power struggle, so you'll never "win." Just get yourself, your husband, and your child(ren) out from under it all. An inheritance in nice, but you don't know whether she will or won't leave it to you, or may need to spend it on her care in Assisted Living or Memory Care in the future.

In the meantime order her groceries for delivery to her door, keep your phone silenced during normal sleep hours, and let her calls go to voicemail so you can decide whether to ignore her because she's just ranting or call her back because it's a genuine matter.

You'll probably have some PTSD for a while but it will all be a big relief once you're not catering to her demands.
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Newama4 Jan 13, 2026
Her doctor can prescribe psych meds but I don't think he will or get her to an evaluation. I have been. Taking steps to separate from her. My husband and daughter do not interact with her at all. I am setting up a tour of the local AL facility. I have also pursued therapy for myself
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Wow! First off, I'm sorry. No one deserves this treatment. I am also dealing with a 90 year-old aunt who is very demanding, unappreciative and cannot grasp that we all have our lives (in fact, will roll her eyes when I try to explain everything going on in my own life). My siblings and I just placed her in a personal care home this weekend - she had a complete meltdown. Honestly, I have no advice as I don't even know what to do in my own situation. I am ready to walk away, but then I feel like I am now acting like a spoiled brat. And I totally get the dread you feel every time she calls or texts. It's never just to have a friendly chat or "how are you today" - IT ALWAYS MEANS A PROBLEM THEY FEEL NEEDS SOLVED IMMEDIATELY. I am just so tired.

But, please know I hear you - and I know deep down in my heart, my once caring and loving aunt would be appalled at her own behavior. Senility, memory issues and old age really take a toll. But - even with that said - I will not allow myself to be abused. Hugs to you.
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Newama4 Jan 13, 2026
Thanks so much. I am distancing myself from her. I actually told her I went on vacation earlier than I really did. Just to be free of her for a longer time. She doesn't have a cellphone. She rarely calls my cellphone number. We have a landline at home that I couldn't part with the number. It's the only landline number that has ever been at my house. Sentimental reason. It was my parents and grandparents number. I'm ready to disconnect it. My aunt was loving towards me but I learned she really wasn't as she portrays herself to be. I know why my mother didn't Ike her
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In my humble opinion it is time to resign your POA.
See an elder law attorney.
The first thing that has to be ascertained is whether or not Aunt is competent. You put this under dementia. Is she demented? If you you need to be replaced by an authority of the state for Aunt's protection. This all falls under the real of Elder Law Attorney and your POA pays for it.

The manner of your resignation, whether simple letter informing Aunt you are resigning and letting any entities know you no longer are acting for Aunt OR the more onerous notification of the court depends upon the competence of Aunt to act in her own behalf once you resign--that is to say, her competence under the law. This is why advice now from an elder law attorney is crucial.

As I just wrote to another person here, it is impossible to act on behalf of an uncooperative senior. You will get NO THANKS for it and no one will be made any happier for it.

I hope your message, and the other on Forum today from Julie, will serve to warn others to stop taking on POA for seniors without great thought. It is at BEST a very difficult task and at worst impossible.

Resign and get on with your life. Aunt can, if competent, hire a Fiduciary to act for her. If not competent the state will be hired to manage her affairs, her assets and her placement. You will be free to visit as the beloved Niece rather than as the hated caregiver who is buckling under the pain and work.
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You are her POA, not her handmaiden. You don't have to jump every time she snaps. Since you are a lawyer you also know you can resign at any time and let the State take over. Or tell her you are resigning and she needs to name someone else. You don't have to be held hostage by her.
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From Alvadeer:

In my humble opinion it is time to resign your POA.
I hope your message, and the other on Forum today from Julie, will serve to warn others to stop taking on POA for seniors without great thought. It is at BEST a very difficult task and at worst impossible.
As I just wrote to another person here, it is impossible to act on behalf of an uncooperative senior. You will get NO THANKS for it and no one will be made any happier for it.

I can 100% attest to this. I was dealing with the same thing from my aunt and I can't agree more!
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Bulldog54321 Nov 10, 2025
You are one of our success stories 😄
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Dementia is more than memory loss. Your aunt seems to be showing several signs of dementia, and it's time for a thorough evaluation that doesn't only measure memory. The best place for her is anywhere that's not in your home.

Good luck with getting her the help she needs!
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Newama4 Jan 13, 2026
I believe it is a form of dementia with NPD. Her coming to my house never entered my mind.
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You are letting her dementia run the show. That won’t end well for any of you.
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People need to stop taking on POAs for these uncooperative seniors. I have a sister who made false reports to CPS when I was a caregiver to a younger disabled sister. My oldest sibling is now in a rehab. She was trying to coerce me into taking on a POA. I told her no. She continued with her nonsense until I blocked her number.

You do not need to become a slave to seniors. There are courts that can handle matters with these seniors. Stop taking uneccessary abuse.
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Tiredniece23 Nov 10, 2025
Agree, but in my case, I never agreed to it. Aunt just called me out the blue and said she named me as POA. To her credit, however, it was one of those that I did not have to act until she was incapacitated. However, family found out about it through aunt's neighbor, and all the sudden I was supposed to move in, take care of her and be her slave.
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WHY in heaves are you this woman's POA?
Does she need a POA at this time?
She sounds like she has capacity.
Inform her that you will no longer act as her POA Inform the Attorney that you are no longer going to be her POA.
When she needs one the Court can appoint a POA and that person can deal with her.
If you do not wish to do this and you want to remain POA for some reason then you MUST establish BOUNDARIES and adhere to them.
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No more, I would say. My mother was verbally/emotionally abusive and I was her POA. I did it from a distance - lived 5 hrs drive away. I only visited her a few times a years. I let phone calls go to voice mail if she was being really unreasonable/abusive. Even then, at times it was a nightmare.

I wouldn't tolerate her screaming at you, but walk away or hang up the phone. If your aunt is capable of making her own arrangements you could let her know that you are out of her business and walk away. It's not clear to me whether or not your aunt has dementia. My mother behaved like this all her life. She wasn't diagnosed with dementia till she was 96.

I agreed to be POA, but set some strong boundaries for my own survival. I see you don't take her to Walmart any more. Good!!! I did as much as I could at arm's length. Can she take cabs to her various appointments? You don't have to be at her beck and call and do everything she wants you to do. With very demanding people, the more you give, the more they want, I have found.

She uses her anger to manipulate you. So she gets angry when you say "No", Whatever. Looks like she will be angry regardless. So detach, and emotionally distance yourself if you want to continue to help. It's still not pleasant dealing with someone like that but more bearable. And be sure to take time out for you or you and your husband or friends and do things you enjoy.

With mother, there was no pleasing her, so I did what I thought was right, no matter what she wanted. Sometimes she was OK with that and sometimes she wasn't. I still did what I thought was right.

It's up to you whether you decide to continue to help her or not. You have that choice. She is not in charge here -you are.
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You need to just stop. Sounds like she needs to be in assisted living, not independent living. You should not put up with her abuse. Don't answer her calls until she can be civil. Have Walmart deliver her groceries. Staff can relay to you what she needs. My Mom's assisted living uses a visiting medical group who provides care right in the facility. They can even do xrays in my Mom's room. Your aunt is 97 years old. She does not need to go back and forth to doctors. You just need to step back - the more you do for her, the worse she is going to get. Block her phone number if you have to. The staff can get in touch with you if they need to. Enough already.
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Newama4 Jan 13, 2026
Unfortunately, she is at IL. There is no staff except a part time manager who really is there for paperwork and management of the building
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I don't understand all the conversation about POA's. I'm my Mom's medical POA and her general POA. The medical POA just gives me the authority to make medical decisions for her if she is unable to do so herself. It also allows me to get information on her condition. The general POA doesn't make me do anything. It just gives me the ability to do certain things on my Mom's behalf, like sign paperwork, help with her banking etc. My Mom marked off the things she gave me permission to do - it doesn't mean I have to do them, and it doesn't make me responsible for anything she does or wants. Is it different between states?
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golden23 Nov 11, 2025
LyLii - the problem comes when the senior is uncooperative and/or abusive. Obviously your mom is very reasonable and it works well for both of you, That is not always the case.
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Power of Attorney responsibilities are spelled out in the document. In my experience (I was POA for both parents in two different states, hubby was POA for grandmother and mother in different states), you cannot be named or required to be POA without signing the document. It can’t be forced on you without your knowledge or consent.

POA generally require the agent to act in the principal's best interest and manage their financial, legal, and/or medical affairs. This includes duties like paying bills, managing bank accounts, making medical decisions, and filing taxes, while keeping the principal's assets separate and documented.

I have never heard of a POA that includes requiring driving people to appointments, shopping for them, taking their calls in the middle of the night, rushing over to pick them up off the floor, arranging transportation to hair appointments or anything remotely like that.

Those are all entirely separate snd VOLUNTARY decisions not specified by any legal requirement. It sounds to me like you should just say no.
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Tiredniece23 Nov 17, 2025
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To all of you giving me feedback on the POA, I appreciate your insight. I wasn't forced to sign the document. I did that 10+ years ago before I was aware of her behavior. I spent years away in college law school and jobs. And yes, I understand my legal responsibilities. I draft POAs. I have realized I am an enabler, allowing her to treat me badly. I feel guilt as her only living blood relative. I have taken steps to ensure my well being. Delivery of her groceries. I screen my calls. I have the local bus take her to hair appointments and chiropractor. If she needs to go to the hospital, I advise to call 911. I'm setting up the bus to take her to her hearing aid appointments and podiatrist. I have set boundaries and feel that I have regained a balance in my life. I agree she should be in AL but I'm not willing to engage with her in that battle. Her doctor advised she is her own worst enemy and something will happen where she will not remain in independent living. He said let her sink her own ship. I agree she can do whatever she wants and I'll remain in the back ground. It's just a matter of time that she is not going to be capable of maintaining this facade.
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AlvaDeer Jan 12, 2026
This all sounds HEALTHY to me. You are choosing to stay involved, in contact with her medical, and will allow her to sink her own ship, as the doc suggests. I hope things will go along OK. We both know there will be big burps in it all, but I admire your resolving to somewhat compartmentalize all this so that it is survivable.
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Let things roll to voice mail. Drop the rope. Take care of yourself first.
If she complains when you see her simply tell her you've had other commitments.

Outsource everything.

I'd set up one day a week or one day every other week for an exceptionally brief visit (like 20 minutes).

Ship treats in via Amazon, Walmart shipping etc.
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I like the Dr's comment of "Let her sink her own ship."
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To all of you believing that the state will take over her care, that doesn't work that way here. Pennsylvania's Adult Protective Services (APS) doesn't automatically "take over" care but investigates reports of abuse, neglect, exploitation, or abandonment for older adults (60+) and coordinates necessary services to ensure safety, intervening involuntarily only with a court order when an individual is incapacitated and at imminent risk, respecting their autonomy otherwise. They can provide resources like in-home care, meals, and counseling, but placing someone in a facility usually requires consent, though severe cases might involve law enforcement and courts. So the office on aging isn't really a help to me.
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southernwave Jan 13, 2026
Are you saying in Pa there is no such things as “ward of the state” after a guardianship hearing? I believe we had a question recently from someone in PA whose brother is a ward of the state but I think it was a different situation as I think he was mentally ill.
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Pennsylvania, a "ward of the state" typically refers to a minor in foster care or an incapacitated adult (of any age) for whom a court appoints a guardian to manage personal and/or financial affairs because they can't care for themselves, often due to disability or lack of support, with the state stepping in as a last resort to ensure their welfare, housing, and healthcare. This legal process, known as guardianship, gives the appointed guardian significant decision-making power, but requires courts to find clear evidence of incapacity and explore alternatives first. 
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Newama4 Jan 13, 2026
Last Resort: Guardianship is usually pursued only when other options, like a Power of Attorney, aren't sufficient. 
So basically in other words, the court is really not going to do anything.
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What if you were to say “Your needs are now greater than independent living or I can meet. I’m going to line up an evaluation with assisted living.” And then when she insists that this is unacceptable, just repeat “I do XYZ for you and I can’t do any more than that. You are clearly not happy with what I do/ how I do it so professionals are the only other option.”
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